Every new Sage rod, 3000 series reel and blank is covered by Sage's lifetime,
original owner warranty.
This warranty is limited to repair and replacement of the rod, reel
or blank and does not cover direct, indirect, consequential, incidental
or any other type of damage resulting from the use of the product. This
warranty does not cover fire, theft, loss, intentional breakage, modification
or customization of the finished rod, or damage during the assembly of
a blank into a finished rod. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state.
Sage reserves the right to determine whether to repair or replace any
Sage Product covered by this warranty and the right to replace any discontinued
models with comparable models when necessary. Colors and components may
vary between original and replacement parts.
The lifetime warranty applies to rods with a serial # beginning with
the letter "M" and higher. Rods with serial #'s beginning with the letters
"A - L" have an original owner lifetime guarantee against any defect in
materials or workmanship. Any of these series of rods that fail due to
misuse, negligence or normal wear-and-tear will be repaired or replaced
at a reasonable cost. The serial # may be found on the rod directly opposite
the Sage logo.
For all return shipments within the U.S., the original owner will be
responsible for a $20 fee for each repaired item to cover return shipping,
insurance and processing. International customers will be charged actual
shipping and insurance costs, and will be responsible for all related customs
and duty charges.
In order to have a product serviced:
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Please visit your local dealer or send it to the address below.
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If you choose to send the Sage Product directly to Sage, please send the
entire Product, freight pre-paid, and insured for its full value.
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Be sure to include all broken parts or pieces.
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Package the Product either in its original packaging, or in packaging affording
an equal degree of protection as the original packaging.
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Include a note with your name, shipping address, phone # and e-mail address
(if available), as well as a brief explanation of the nature of the problem.
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For return shipments within the U.S., also include a check for $20, or
a Visa, Master Card or American Express credit card # with the name that
appears on the card, and the expiration date.
Questions? Contact Sage Repairs:
(206) 842-6608
(888) 848-7243
repair@sageflyfish.com
Sage Manufacturing
8500 Northeast Day Road
Bainbridge Island, WA 98110 USA